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Deloitte Logo

Senior Manager, End User Technology Services, US Firm Technology

48664b4

Aberdeen, Scotland

Today

34255 - 42709 GBP ANNUAL

Deloitte

New York, United States

Joe Ucuzoglu

$10+ billion (USD)

Company - Private

Finance

1850


Job Description

Basic information
Location
Aberdeen, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans, Teesside
Service line
Enabling Functions
Date published
26-Jan-2023
Req #
12050
Job description

Connect to your Industry

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

This senior manager will lead and participate in the architecture and engineering efforts for end-user platform solutions for the Deloitte US firms. They will ensure the delivery of these solutions with minimal impact on end-users and further supporting our goal of technology eminence.

In this role, you will:

  • Manage and lead architecture and engineering team to deliver an optimized productivity platform and exceptional digital experience(Desktop/laptop hardware configuration, OS platform upgrades, productivity software solutions, end-user management, client software deployment, antivirus systems, and imaging design and engineering.)
  • Be responsible for image/application development and compatibility testing of packages on various computer platforms. You will be leading the desktop management team whose responsibilities include packaging and deploying applications, OSD Imaging, VDI and related third- level support.
  • Oversee and facilitate research and selection of hardware and software technology standards and develop metrics and documentation that allow the firm to gauge the success of end- user technology investments.
  • Manage desktop engineers, architects, and developers that provide imaging, desktop management, and application development deliverables to all the laptops and desktops across the firm. You will also manage vendor relationships to troubleshoot issues and provide support and service to end users.
  • Protect the desktop environment by evaluating and determining how to react to security alerts, vulnerabilities, and industry risks.
  • Leverage advanced workstation analytics, develop proactive solutions, and ensure comprehensive compliance using multiple enablement systems and tools.
  • Enforce service levels and service offerings for end- user computing, including technology platforms, distribution, and deployment. You will approve and enforce processes and procedures for end user software technology platforms, distribution, and deployment.
  • Report directly to the Deloitte US Firm platform leader, with responsibility for 200,000 end points.

Connect to your skills and professional experience

Required skills:

  • Bachelor’s degree or equivalent, or relevant industry experience
  • Proven experience in a technical IT role
  • Experience managing and supporting operating systems, use of network protocols, testing hardware and scripts, resolving platform issues, project management, troubleshooting and deployment/configuration of management systems.
  • Proven management and leadership experience
  • Knowledge of Windows workstation platforms, Azure AD, Intune/Modern Management, GPO, Microsoft o365, Microsoft Endpoint Configuration Manager (formerly SCCM)

Preferred Technical skills:

  • Data Science / Analytics using a multitude of data sources
  • Nexthink
  • SQL/Data base
  • Development Methodology, Agile
  • Scripting, PowerShell, WMI, .NET Framework
  • Microsoft technical certifications
  • Experience working in a large and complex enterprise environment

Connect to your service line - Enabling Functions

Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you’ll make a far-reaching impact. Come join us.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.

Connect with your colleagues

“Deloitte is seen as a leader in the Technology industry for Mergers & Acquisitions (M&A (Mergers & Acquisitions)) advisory. The Financial Due Diligence Tech team has been involved in all the biggest M&A transactions during recent years and has built a ‘trusted advisor’ reputation amongst clients. “

  • Aditya, Business and Financial Advisory

Connect to your agile working options

Location: UK Wide

Your Work, Your Way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritise your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working

You’ll be joining one of our innovative virtual communities. Which means you’ll be part of the Deloitte Global team. You’ll spend most of your time working from home like all of your UK colleagues in the Enabling Functions, or in a local collaboration space when needed. Our hybrid-working model enables our people to collaborate, connect and innovate in both a virtual and physical capacity.

You’ll have all the support you need to succeed, including robust tech and home workstation set-up guidance, as well as access to a variety of flexible working spaces and all sorts of social activities for you to join. We’re continually innovating our working practices too, so you can expect to see new and exciting technology developments coming soon. The future of work is evolving fast and we’re already leading the way by enabling flexibility for our people and making it easy for us all to connect and collaborate.

Discover more about our locations.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers


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