Job Description
• Associate’s Degree or higher in Computer Science, Computer Engineering, or other related science/technical fields OR equivalent training, certifications, and/or experience; Qualification completed within the last 12 months or will complete in the next 12 months
* Experience with Networking fundamentals, Databases (Relational and/or NoSQL), Operating Systems (Unix, Linux, and/or Windows)
By applying to this position, your application will be considered for all locations we hire for in Canada.
Do you want to be part of a team that guides customers through the operational, educational and governance aspects of a successful AWS cloud journey?
As an Associate Customer Solutions Manager (CSM) at AWS you will work with a team of CSMs responsible for helping guide AWS customers along their multi-year journey to the cloud. The execution of education plans, roadmap to business outcome alignments, Executive Briefing Sessions, go-live events and transitions are a few items owned by the CSM team that are critical to the success of our customer’s cloud journey. In this position you will incorporate program management, customer cloud journey acceleration, and customer value realization to ensure AWS teams work together effectively and efficiently to deliver outcomes for the customer. You will have the opportunity to make recommendations for improvements, as well as provide input in order to run effective meetings and ensure that concise information is delivered to the correct audience.
This position is part of AWS Tech U Program which is an accelerated career development program for those who want to advance both their technical and business skills. This is a unique opportunity for driven, self-starters to play a key role in a fast-growing business, and to deliver significant value to AWS customers of all sizes from nimble startups to global brands. The Program will provide you with training and work experience that aligns in the field of Technical Training. This unique program consists of a 6-month instructor lead, project-based learning curriculum followed by a 6-month On-the-Job Training (OJT) learning assignment. You will learn from top AWS subject matter experts and get paid while you train for an exciting career in the tech industry.
If this sounds exciting to you - come build the future with us!
Key job responsibilities
• Interface with customer and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture, and Professional Services), product/engineering teams, and customer teams, to plan and support major workload migrations
* Help manage cadence through reporting and tracking functions along the way
* Identify opportunities/risks, establish relationships with your customers, engage in constructive discussions, and advise customers on relevant best practices
We are open to hiring candidates to work out of one of the following locations:
Toronto, ON, CAN
• Excellent communication skills and ability to effectively articulate technical challenges and solutions to both large and small audiences
* Experience implementing a cloud-based technology solution in a school project or while working for a company
* Experience with one or more of the following domains: Big Data, Analytics, Security, DevOps, Application Development, or Machine Learning
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.
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