Job Description
This role is responsible for advancing the customer experience, distribution, business planning and P&L for our Amazon 1P and 3P businesses. The individual will drive revenue and share growth in addition to direct ownership of the customer experience through strategic business planning, marketplace execution, digital marketing, merchandising, assortment management, and promotions while managing a budget, maintaining profitability and interfacing with both internal and external customer stakeholders.
Accountabilities & Impact:
* Manage all Dot Com eCommerce solutions (inc. Amazon, DTC, marketplaces, concierge services) across sales, marketing & advertising, commercialization, digital store experience, merchandising, and content management
* Sell, negotiate and execute customer plans to achieve objectives and deliver annual gross/net sales and market share targets
* Work cross-functionally to develop and maintain a winning eCommerce digital shelf (Basic Content, Enhanced Content, Brand Store, Hero Imagery, Portfolio optimization etc) and drive consistent, seamless digital customer experience
* Partner with Digital Center of Excellence (DCoE) to leverage digital assets and marketing playbook to execute bespokesolutions for Dot Com
* Responsible for all back-office aspects incl. Fulfillment, Analytics & Reporting, P&L, Customer Care across all Dot Com solutions
* Maintain an active awareness on industry trends, beta tests as well as search best practices to look for ROI enhancement, and new ways to grow consumer base & sales
Collaborate closely with internal teams and Amazon / DTC representatives to resolve any issues
*
Skills & Experiences Needed:
* 3 - 4+ years of e-commerce sales or marketing experience working directly with Amazon, CPG experience is preferred with proven track record of success in building B2C and D2C businesses with 1-2 years experienceon building / managing brands on omni-channel
* Deep understanding of shopper online buying behaviors, market solutions, and digitally influenced sales
* Proven track record of developing digital marketing/merchandising recommendations to drive sales growth targets on e-commerce platforms
* Strong analytical skills with proficiency in data-driven decision-making
* Excellent communication and collaboration skills
At Mark Anthony, we live by our 5 Core Values every day:
Sense of Urgency
* We value sense of urgency because we are a fast-paced company in a fast-paced industry
* You act as if there is no tomorrow and get it done today
Authenticity
* We value authenticity because we need to stay real
* You are authentic, diplomatic, respectful, thoughtful and you always have the best intentions
Simplicity
* We value simplicity; why use 50 words when you can use 5?
* You thrive in ambiguity, are comfortable with change and bring simplicity to complex situations or grey area
Humility
* We value humility; there is no room for egos here
* You’re not stubborn, you listen, take feedback/direction and respond quickly to changing direction. We are a team that supports each other
Trust
* We value trust because unless we are both trusted and trusting, we will not succeed as a team
* You put trust in others and do your best to never let anyone down
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