Job Description
FRESHOP is looking for a reliable Delivery Driver. They are an important member of our team, responsible for delivering orders quickly to customers. As an extension of the organization, delivery drivers bring and take care of orders delivery to customers rapidly and accurately.
We're looking for someone who pays attention to details, ensuring that everything that a customer orders gets to them (including the complete order, items etc).In addition, strong verbal communication, to interact with customers and answer their questions, as well as get updates on orders from the logistic and dispatch staff and provide feedback.
JOB DUTIES
* Maintain verbal communication with staffs to check on the status of orders.
* Drives a delivery van to drop off Amazon packages to customers within their community while adhering to assigned routes and time schedules.
* Commonly works 4-5 days a week.
* Typical working day is 8 hours.
* Adhere to sanitation standards, following sanitation standards keeping themselves, their tools, and their work areas clean and presentable.
* Address customer complaints by serving as a face for the organization staff and finding solutions that will satisfy customers.
* Uses handheld technology to manage the delivery process.
Responsibilities
* Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.
* Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
* Assisting with loading and unloading items from vehicles.
* Providing excellent customer service, answering questions, and handling complaints from clients.
* Adhering to assigned routes and following time schedules.
* Abiding by all transportation laws and maintaining a safe driving record.
* Preparing reports and other documents relating to deliveries.
Job Types: Full-time, Part-time
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