Job Description
Action Property Management, the leader in community management, is seeking a full-time Front Desk Associate to join our team at our luxury association, The Infinity, located in San Francisco.
Compensation: $24.00 Per Hour; After 90 Day Probationary Period $25.00 Per Hour
Schedule: Thursday- Monday; 2:30 PM- 11:00 PM; Including Holidays
Why Join Action?
Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here: https://tinyurl.com/actionglassdoor
Team Member Perks
Competitive starting compensationComprehensive health benefits and paid time off package for qualifying employeesOn-going hospitality and property management trainingOpportunities for career growth and advancementValues driven company culture promoting team work and excellence
Job Summary:
Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfactionMaintain the appearance of the front desk area, lobby, and main elevatorsMonitor lobby activity and maintain access controlProvide concierge servicesComplete Daily Activity ReportAnswer and direct incoming phone calls. Receive and distribute resident parcelsAddress resident and guest concerns and questionsDemonstrate strong understanding of the association's governing documents
Requirements:
Must be over 18 years of age and successfully pass a pre-employment background check and drug screeningAt least 6 months of customer service experience. Hospitality, luxury retail or fine dining experience is preferredHospitality Management college students or recent graduates are highly desiredPolished and professional appearance and demeanorUpbeat and positive team player attitudeStrong judgment and solutions-orientedProactive customer service approach
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco as Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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