Job Description
SALES ADMIN ASSISTANT
JOB DESCRIPTION:-
The Sales Admin Assistant is responsible for providing administrative support to the sales team. The role involves a variety of tasks, including managing customer applications, preparing reports, and maintaining accurate records.The ideal candidate will have excellent organizational skills and be able to multitask in a fast-paced environment. They should also have strong communication and interpersonal skills. Customer contact will vary from phone, e mail, live chat, social media & other digital platforms. The role requires you to contribute to overall business objectives & goals. Problem solving & query resolution play an important part in this role in conjunction with the ability to multitask
KEY SKILLS:-
• Minimum of 3 years’ experience in a corporate customer experience environment• Demonstrated ability to interpret customer requirements, diagnose issues & identify solutions• Strong confident writing and communication skills plus practice active listening• Ability to work & learn collaboratively in a team environment.• Strong attention to detail, excellent organisation & time management skills• SAP, JDE, Gen+, Salesforce CRM experience • Familiarity with chatbots, live chat & social media platforms• Experience in stakeholder management & influencing outcomes
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