Job Description
Call Centre Executive with a Sales DriveWe are looking for a Call Centre Executive with Sales background. In this exciting role, you'll leverage your exceptional communication skills to build relationships with customers, answer their questions, and identify opportunities to introduce them to our client's valuable products and services.Responsibilities:Deliver exceptional customer service by phone, resolving inquiries and exceeding expectationsProactively identify customer needs and present relevant products and service solutionsBuild rapport and trust with customers, fostering long-term relationshipsAchieve and exceed sales targets in a supportive and competitive environmentProcess orders, payments, and troubleshoot any technical issuesMaintain accurate customer records and document interactions effectivelyQualifications:Minimum 1 year of call center experience (inbound and outbound preferred) with Sales.Excellent communication and interpersonal skills with a focus on active listeningStrong ability to build rapport and connect with customers over the phoneA genuine passion for exceeding customer expectationsA persuasive approach with a knack for identifying sales opportunitiesProficiency in using computers and learning new software quicklyAbility to work independently and as part of a teamBonus Points:Experience in upselling and cross-sellingKnowledge of our industry (a plus, but not required - we'll provide training!)A positive and energetic attitude that thrives in a fast-paced environmentWhat We Offer:Competitive salary and benefits packageComprehensive training and development opportunitiesFun and collaborative work environment with a chance to make a real differenceOpportunity for career advancement within a growing company
Desired Skills and Experience
Call Centre Executive with a Sales Drive
We are looking for a Call Centre Executive with Sales background. In this exciting role, you'll leverage your exceptional communication skills to build relationships with customers, answer their questions, and identify opportunities to introduce them to our client's valuable products and services.
Responsibilities:
* Deliver exceptional customer service by phone, resolving inquiries and exceeding expectations
* Proactively identify customer needs and present relevant products and service solutions
* Build rapport and trust with customers, fostering long-term relationships
* Achieve and exceed sales targets in a supportive and competitive environment
* Process orders, payments, and troubleshoot any technical issues
* Maintain accurate customer records and document interactions effectively
Qualifications:
* Minimum 1 year of call center experience (inbound and outbound preferred) with Sales.
* Excellent communication and interpersonal skills with a focus on active listening
* Strong ability to build rapport and connect with customers over the phone
* A genuine passion for exceeding customer expectations
* A persuasive approach with a knack for identifying sales opportunities
* Proficiency in using computers and learning new software quickly
* Ability to work independently and as part of a team
Bonus Points:
* Experience in upselling and cross-selling
* Knowledge of our industry (a plus, but not required - we'll provide training!)
* A positive and energetic attitude that thrives in a fast-paced environment
What We Offer:
* Competitive salary and benefits package
* Comprehensive training and development opportunities
* Fun and collaborative work environment with a chance to make a real difference
* Opportunity for career advancement within a growing company
Apply
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