Job Description
Your new company
Join one of Australia's leading life insurance companies who are known for their award winning customer service on their journey to provide simple life insurance solutions to Australians. They want to provide a peace of mind to their customers and would love to have you come along as their new sales and service expert!
Your new role
As a sales and service consultant your key contribution will be to provide top notch customer service to new and existing customers. You will be a critical link between the company and its customers and make sure they are being appropriately looked after.
Some Of Your Responsibilities Will Include
Deliver a customer centric service to all stakeholders, through a mix of inbound and outbound calls Assisting and guiding customers with the completion of applications over the phone, with a strong focus on sales and service outcomesProcess all applications, new business onboarding and exiting customer servicing requests accurately, compliantly and within service level standardsContinually look for ways to improve our service offer, create business efficiency's and complete more business
Your Skills And Experience
Ideally you will have at least 1 year of customer service/sales call centre experience in the finance/insurance sectorYou have the natural ability and desire to help others and are passionate about providing excellent serviceStrong written and verbal communication skills should be second nature to youYou are known for your attention to detail, time management and resilience
Your benefits
1 scheduled day off a month! Working hours: mon-fri (rotating roster 8am-8pm) Flexible working: work from home as well as from the office once training is completedThorough onboaridng and training provided, with opportunites to progress your career within the businessFree staff lunch is provided every TuesdayStunning office views and a central location - close to public transport, shops & restaurants/cafes Annual trip organised for all staff!
You will love working with them!
Your next step
Does this sound like something you are interested in? If the answer is 'Yes' then we would love to hear from you!
Simply click 'Apply' now and attach an updated copy of your CV, or if you have any questions and wish to have a conversation contact me on sandra.sadaka@randstad.com.au or on 0474 197 726.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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