Job Description
Suboo is a leading contemporary women’s wear brand based in Sydney. They are now seeking a Customer Service & Dispatch All Rounder to join their company during a pivotal time of growth. In this role, you will be responsible for customer service queries and order dispatch, giving you the opportunity to be taught valuable skills within a well-established fashion label.
Responsibilities:Online order dispatch Online order returnsProcess customer queries via phone, email, and social media Wholesale pick and pack for mini majors and wholesale boutique marketChecking goods to ensure good quality for outgoing itemsGeneral upkeep of stock areas & allocating and bagging of stockReceiving and checking of incoming / outgoing garmentsQuarterly stock take Preparation of invoices, packing slips and shipping documentsAssisting with chasing wholesale payments for N30 and pre paid ordersAssist on photoshoots Assist with social media outreach and gifting programGeneral office admin & tidiness
The ideal candidate will have:Live locally around the City/Eastern SuburbsPerfect 1st job opportunity to gain fashion industry experience Excellent customer serviceExperience using Excel An eye for detail, accuracy, and spelling/grammar with broad experience across administrative and organisational duties Strong written and verbal communication skillsProfessional presentation, and a friendly, positive, and warm dispositionAn ability to work collaboratively in a busy office environment with competing priorities
Please note only candidates who have been shortlisted for the vacancy will be contacted in relation to their application.
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